Privacy Policy

Effective Date: 5/25/2026

Finer Dials LLC

1. Overview

Finer Dials LLC ("Finer Dials," "we," "us," or "our") respects your privacy and is committed to protecting your Personal Information in accordance with this Privacy Policy ("Privacy Policy").

This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you:

Visit our website, Communicate with us, Use our services, or Interact with our platforms and tools (collectively, the "Platform").

Finer Dials LLC provides marketing automation, CRM, AI-powered communication tools, and related services through third-party platforms, including GoHighLevel.

Important Note Regarding Client Data

Finer Dials LLC may provide services to business clients who use our systems to manage their own customer data. When we process Personal Information on behalf of our clients (for example, when our clients collect data through forms, websites, or messaging tools), we act as a service provider and processor. In those cases, the applicable privacy policy is that of our client, not this Privacy Policy.

If you provide information directly to one of our clients, their privacy policy governs how your data is used.

By accessing or using our Platform, you acknowledge and agree to this Privacy Policy.

2. Information We Collect

We may collect Personal Information in the following ways:

Information You Provide Directly

When you: Fill out a form, Schedule an appointment, Subscribe to communications, Request information, Make a purchase, or Contact us directly.

We may collect: Name, Email address, Phone number, Business name, Billing details, Account login credentials, Any information you voluntarily provide.

If you provide Personal Information about another individual, you represent that you have the authority and consent to do so.

Information From Third Parties

We may receive information from: Marketing and advertising partners, Social media platforms, Public databases, Referral or affiliate partners, Event organizers.

This may include contact details, professional information, and publicly available data.

Information Collected Automatically

When you use our Platform, we may automatically collect: IP address, Device type, Browser type, Usage data, Pages viewed, Interaction data, Cookies and tracking technologies.

For more information, please refer to our Cookies Policy.

3. How We Use Your Information

Finer Dials LLC uses Personal Information for the following purposes:

Platform Functionality and Improvement: Provide and maintain services, Personalize user experience, Improve performance and features, Diagnose technical issues, Analyze usage trends, Enhance security.

AI-Powered Features: Some services may incorporate artificial intelligence tools to enhance automation and performance. We use AI technologies solely to provide services to you. We do not use your Personal Information to train public or generalized AI models. Any AI subprocessors we work with are contractually restricted to processing data only for the specific services requested.

Customer Support: Respond to inquiries, Provide technical assistance, Resolve account issues.

Business Operations: Billing and accounting, Payment processing, Contract administration, Compliance with legal obligations.

Communications: We may use your contact information to send service updates, respond to requests, provide account-related notifications, deliver marketing communications (in accordance with your preferences), and send newsletters or educational content. You may opt out of marketing communications at any time.

Security and Fraud Prevention: We use information to protect against unauthorized access, monitor for fraud, maintain system integrity, and protect users and our business.

Advertising and Marketing: We may use collected information to deliver relevant advertising, measure marketing effectiveness, personalize content, and verify eligibility for promotions. We do not sell your Personal Information for monetary compensation.

Legal Basis for Processing (Where Applicable): Where required by applicable law (including GDPR and similar regulations), we process Personal Information based on: Your consent, Performance of a contract, Compliance with legal obligations, Legitimate business interests (such as improving services, preventing fraud, and supporting information security).

You may contact us for additional details regarding the legal basis for specific processing activities.

Finer Dials LLC acts as a Data Controller for Personal Information collected directly through our website and marketing channels. When processing information on behalf of our clients, we act as a Data Processor.

4. How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards to protect Personal Information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. However, no system can guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

5. When We Share Information

We may share Personal Information with:

Service Providers, including hosting providers, payment processors, analytics providers, CRM and automation platforms (including GoHighLevel), and IT and security providers. All service providers are contractually obligated to protect your information.

Marketing and Advertising Partners for purposes consistent with this Privacy Policy, including marketing campaign measurement and delivery.

Business Transfers in the event of a merger, acquisition, or sale of assets.

Legal Requirements when required by law, subpoena, court order, or governmental request.

With Your Consent when you authorize us to do so.

We do not share phone numbers or SMS opt-in consent with third parties without explicit written consent.

6. Data Retention

We retain Personal Information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. In certain cases, we may anonymize data for statistical or research purposes.

7. Children's Privacy

Finer Dials LLC does not knowingly collect Personal Information from individuals under 16 years of age. If we discover such data has been collected, we will delete it promptly.

8. Third-Party Links

Our Platform may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

9. Your Rights

Depending on your jurisdiction, you may have rights to: Access your Personal Information, Correct inaccuracies, Request deletion, Object to processing, Withdraw consent, Opt out of marketing.

To exercise your rights, contact us at: [email protected]

10. International Data Transfers

Finer Dials LLC is based in the United States. Your Personal Information may be transferred to and processed in countries outside your own. We take reasonable steps to ensure appropriate safeguards are in place consistent with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our Platform after changes are posted constitutes acceptance of those changes.

12. Contact Information

Finer Dials LLC

Email: [email protected]

Website: www.finerdials.com